Matinee and early evening showings:
Concessions, when available, apply to full-time students, state pensioners (over 60) and those who are unemployed. If you have a disability you are entitled to receive 50% discount off full price seats. Should you need the service of a companion, their ticket is also half price. Proof of eligibility will be required. Patrons must state discounts and produce proof of eligibility at the time of booking, as discounts cannot be applied retrospectively.
Regardless of official film classification, children under 12 will not be admitted unless accompanied by an adult (18 years and over)
From Thursday 1 March 2012, a transaction fee of £1.50 will be applied to bookings. Bookings made in person with cash are not subject to a transaction fee. The transaction fee is non-refundable.
How To Book
Book Online: Customers booking online are able to choose their seats.
If this will be the first time you have used the on-line booking system, we recommend you set up your account before proceeding to buy tickets or choose seats. Simply click on MY ACCOUNT from the homepage to get started.
We will send a confirmation of your password to your email address and you will then be able to book your seats.
In Person: We are open Mondays to Saturdays from 10am until 15 minutes after commencement of the last screening, and on Sundays (September - May) from noon until 15 minutes after the commencement of the last screening. The Old Market Hall is closed on Sundays from 1 June until 31 August.
By Telephone: Call the Box Office on 01743 281281 Monday to Saturday 11am - 7pm, for instantly confirmed credit card bookings. Visa / Mastercard /Maestro / Delta accepted. Tickets will be sent out by 2nd class post for a charge of 65p. Tickets purchased for screenings less than seven days away will be retained at Box Office for collection.
As a general rule we do not allow single seats to be left unoccupied when you are booking online. It is hard for us to fill lots of single seats, as most bookings are made for two or more people; and so our website will not let you leave an empty seat between booked seats or at the end of a row. If you receive this notification, please look elsewhere in the auditorium for your seats, or call the box office for further assistance.
Click here to view seating plan.
Tickets cannot be exchanged or money refunded except in the case of a cancelled performance.
For further information about film classification please visit www.bbfc.co.uk